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UNITED Outdoor Power Equipment Flat Rate Guide


The UNITED Equipment Dealers Association (UEDA) announced the launch of its new interactive UNITED OPE Flat Rate Guide (OPE FRG) at the GIE+EXPO. The new online tool will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information than what is provided by OEMs. With this information, dealers can increase their productivity and profits and improve customer relations. 


Additionally, UEDA will provide interested business system vendors access to the flat rate API so they can build integration allowing work orders in their software to access and report on the flat rate information.

The new interactive product replaces UEDA's existing OPE Flat Rate Guide (FRG). Moving the OPE FRG online addresses today’s mobile service managers and technicians and will enhance dealers’ bottom lines with increased productivity and allows on-going dealer input for improved times and reporting new models.

The UNITED OPE FRG is available for dealers to pilot effective immediately. Charter's ASPEN November product release will include this integration, so all ASPEN customers will be eligible to participate. UEDA expects a full release of the product in January 2017.

News release announcing the UNITED OPE FRG 

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